Senior Professional in Human Resources (SPHR) Certification Practice Exam

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Prepare for the Senior Professional in Human Resources Certification Exam. Dive into comprehensive multiple-choice questions, gain insights with hints and explanations. Equip yourself for success!

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Which two job characteristics foster a sense of ownership in employees?

  1. Task significance and autonomy

  2. Autonomy and feedback

  3. Skill variety and task identity

  4. Task significance and feedback

The correct answer is: Autonomy and feedback

The correct response is based on the understanding that autonomy and feedback are pivotal in fostering a sense of ownership among employees. Autonomy refers to the degree of freedom, independence, and discretion an employee has in carrying out their job. When employees have the liberty to make choices and take decisions regarding their work processes and methods, they feel more invested in their tasks, which leads to a stronger sense of ownership. Feedback, on the other hand, involves receiving information about performance. Constructive feedback helps employees understand how their contributions impact the organization and leads to growth and improvement. When employees regularly receive feedback, they can gauge their performance and recognize their value within the team, enhancing their commitment and connection to their work. Together, autonomy and feedback empower employees, making them feel responsible for their outputs and affirming their role within the organization, thereby nurturing a profound sense of ownership.